Privacy Policy
Commitment to Your Privacy At Peninsula South East Solar, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect & Why We Collect It
Contact Forms
When you submit an enquiry through our “Let’s Connect” form, we collect the data shown in the form (such as your name, email, phone number, and address) so we can design and quote your system. We also collect the visitor’s IP address and browser user agent string to assist with automated spam detection.
Cookies
If you submit an enquiry or interact with our site, we use temporary cookies for your convenience so that your browser can remember your details for future communication.
- If you visit our administrative login page, a temporary cookie is set to determine if your browser accepts cookies; this contains no personal data and is discarded when you close your browser.
- Standard analytics cookies may also be used to monitor website performance and traffic patterns to improve your browsing experience.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as map layouts, videos, or manufacturer documentation). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly. These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.
2. How We Handle and Share Your Data
Project Delivery & Compliance Obligations
We do not sell your data. We only disclose your personal property, energy, and contact data to trusted third parties strictly necessary to deliver your system and fulfill regulatory requirements, including:
- Relevant electricity distributors for processing Grid Connection Approvals.
- Government bodies or clearinghouses required for STC creation and solar rebate assignments.
- Our accredited installers, technicians, or sub-contractors directly assigned to your project.
- Equipment manufacturers if we are actively acting as your liaison to process a component warranty claim.
Data Retention
If you submit a contact enquiry, the message and its metadata are retained securely so we can seamlessly reference your project history, address site diagnostics, and manage your ongoing system warranties.
3. What Rights You Have Over Your Data
If you have interacted with this site or submitted an enquiry, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, electrical safety reporting, or business security purposes.
4. Contact Information
If you have any questions about this Privacy Policy or wish to request an update to your information, please reach out directly:
Email: [Insert your business email here
Who we are
Business Name: Peninsula South East Solar
Phone: 0426 193 506
Suggested text: Our website address is: http://67.219.108.60.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.